Social media has no incentive to fix what ails it

Despite its warts, social media has become a part of daily life for billions of people worldwide.

In the US, citizens of all stripes agree that platforms meant to bring us together are actually tearing us apart. According to a recent NBC poll, 66% of Americans use social media once daily, and every demographic group except Black users agree that social media is more divisive than unifying.

Social media companies have been slow to address the most pressing concerns facing their daily active users: False information, targeted harassment, and the unique dangers social media poses to children. Unfortunately for users, especially women of color and members of the LGBTQ community, the world’s biggest platforms appear unwilling to make substantive changes to how their respective online communities are policed.

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